1. Official Email Support Desk
For general inquiries, payment assistance, and corporate communication, contact our official desk: [email protected].
All incoming inquiries are evaluated and answered by our technical staff within 24 hours.
2. 24/7 Telegram Live Support Bot
For rapid technical guidance and active balance management via Telegram: @SeenRadarBot.
Use the in-bot /help command to submit questions directly to our on-call support engineers.
3. Official WhatsApp Support Desk
For direct customer inquiries and plan assistance, message our official WhatsApp line: +90 538 064 82 07.
Messages are reviewed by our duty team and answered as promptly as possible.
4. Legal Compliance & Data Subject Requests
To exercise your statutory GDPR data access, rectification, or permanent erasure rights, send your formal request from your registered email to [email protected].
5. Operational Hours & Infrastructure Monitoring
Our cloud server infrastructure is automatically monitored around the clock. Live customer support actively handles tickets daily between 09:00 and 23:00 (UTC+3).